What role do dealerships play for today's car buyers?




The one each customer wants.

Today’s car buyers have done their homework and want to be in the driver’s seat. They’re looking for custom and connected retail experiences that let them shop and service according to their preferences. For more than 75 years, we’ve helped leading automotive brands engage with customers in ways that recognize and respect their needs. From digitally empowered retail environments to personalized owner programs, our solutions create real connections that build customers for life.


Automotive retailing is becoming more complex and connected every day. You need a partner with the experience to understand how these changes will affect your customers and dealers, as well as the ability to provide solutions that address those needs.

Our unique offering of automotive solutions works together to create memorable and impactful moments throughout the customer journey. Whether it’s a welcoming retail environment, digital solutions that inform and delight, ownership connections that drive loyalty and retention, or audit solutions that ensure everything is working as it should, we can help you achieve the customer experience and measurable results you’re looking for.

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Automotive Clients

General Motors Logo
Subaru Logo
Nissan Logo
Kia Logo
Toyota Logo
Volkswagen Logo
Harley-Davidson Logo
"DCI is extremely responsive. They're very fast to come up with innovative solutions that address our business needs. They put a lot of effort into understanding our brand and building relationships to provide that personal touch."


Brand Partnerships and Experiential Marketing Manager

By the Numbers

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The DCI audit team compiled a comprehensive profile of every GM service facility as part of General Motors' "Reinventing the Service Lane" initiative.

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More individuals read Subaru Drive magazine, a custom owner lifestyle publication produced by DCI, than many leading US magazines.

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We helped Subaru build a team of passionate owner advocates that engage prospects across the country, building brand awareness and stimulating sales.